FEMA's EMI Independent Study Program online courses are provided by the EMI Learning Management System via the http://training.fema.gov/IS/ website. If you wish to complete Independent Study courses, you can do so through the EMI website. You will receive a certificate of completion upon successfully passing the course examination. You may request a transcript of completed courses by emailing the Independent Study Program Office at independent.study@dhs.gov.
Being able to communicate effectively is a necessary and vital part of the job for every emergency manager, planner, and responder. This course is designed to improve your communication skills. It addresses:
- Basic communication skills
- How to communicate in an emergency
- How to identify community-specific communication issues
- Using technology as a communication tool
- Effective oral communication
- How to prepare an oral presentation
At the completion of this course, participants should be able to:
- Identify factors that contribute to and detract from effective communication.
- Develop a strategy for ensuring that emergency communications meet the needs of the whole community, including those with access and functional needs.
- Identify strategies for communicating effectively in emergency situations.
- Identify strategies for improving your oral presentation skills.