Utilizing the RAPID model (Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition), this specialized course provides perspectives on injuries and trauma that are beyond those physical in nature. The RAPID model is readily applicable to public health settings, the workplace, the military, faith-based organizations, mass disaster venues, and even the demands of more commonplace critical events, e.g., dealing with the psychological aftermath of accidents, robberies, suicide, homicide, or community violence. In addition, the RAPID model has been found effective in promoting personal and community resilience.

Course Syllabus

Participants will increase their abilities to: 

  • Discuss key concepts related to PFA
  • Listen reflectively
  • Differentiate benign, non-incapacitating psychological/ behavioral crisis reactions from more severe, potentially incapacitating, crisis reactions
  • Prioritize (triage) psychological/ behavioral crisis reactions 
  • Mitigate acute distress and dysfunction, as appropriate 
  • Recognize when to facilitate access to further mental health support 
  • Practice self-care 

Course Format

Module 1: Introduction
Module 2: Rapport and Reflective Listening
Module 3: Assessment of Needs
Module 4: Prioritization
Module 5: Intervention
Module 6: Disposition
Module 7: Self-Care and Wrap-Up

Each module consists of presentations from the instructor and interactive video-based exercises that allow learners to practice their skills. Learning progress will be assessed with weekly quizzes.  

Instructor