Audience

New Finance Local Focal Points (LFP) in UNICEF Offices.

Objectives

Enhance the skills of LFPs and improve quality of services provided by the Global Shared Services Centre (GSSC) to its customers through timely and quality submission of cases to GSSC thereby minimizing returns & rejections.

Contents

  • Introduction to the GSSC
  • Introduction to Service Gateway
  • Additional resources
  • Knowledge Check

Contact details

For content-related queries please contact the Learning and Development Team of the 
UNICEF Global Shared Services Center at gssctraining@unicef.org.

In case of technical issues please should submit a Report an IT Problem ticket through the Service Gateway portal for timely support.