Audience
This training is for selected groups of specialists at the Global Shared Services Centre (GSSC).
Objectives
Provide a detailed introduction to the principles, practices and tools of Lean thinking.
Contents
- Introduction to Lean thinking
- 5S
- SMED
- Poka-Yoke
- SIPOC Modell
- Swimlane and Value Stream Mapping
- Root Cause Analysis (RCA)
- Kaizen Continuous Improvement
- PDCA Cycle, A3 Model
- Stakeholder Management
- Risk Management
- Project Charter
- DMAIC
- RACI Matrix
- Skill Matrix
- How to make Lean happen
Length
Self-directed components: 8 hours
Classroom training: 3 daysContact details
Learning and Development Team
UNICEF Global Shared Services Centre
gssctraining@unicef.org