©UNICEF/UNI322051/Suleiman

In humanitarian environments the frequent, quick and unpredictable changes mean it is important to be able to solve problems. IMOs need to be able to problem solve in a logical, evidence-based way, in order to support the work of the cluster. This module will explore different problem-solving approaches.

Learning objectives

By the end of this module, you will be able to:

  • Explain how to anticipate, prepare for and respond to changing circumstances using a problem-solving approach

Audience

This module is suitable for people with some experience of information management in humanitarian contexts who wish to develop their knowledge and skills further, including those who need to engage with coordination and humanitarian architecture on this topic.

Length

It should take you about 40 minutes to complete this self-paced course. 

Methodology

This course is composed of a single short self-paced animated module, including various examples and activities. 

Structure

Introduction

Lesson 1: What is a problem-solving approach?
Lesson 2: Tools
Lesson 3: Skills for problem solving 

Summary

Suggested prior learning

  • Introduction to the role of IMO 
  • Communicating Information in a Humanitarian Response 
  • IM in a changing environment

Suggested further learning

  • Improving data at its source
  • Supporting partners to effectively monitor and report on the response