Communicating information is a vital part of Information Management. This module explores the characteristics, purpose and benefits of effective communication within a humanitarian response, and provides an overview of different types of information products that can be created to address information needs. The module serves as an introduction to other modules in this competency which explore the main types of information products in more detail.

Learning objectives

By the end of this module, you will be able to:

  • Describe the characteristics, purpose and benefits of effective communication in a humanitarian response and the role of humanitarian information management within this 
  • Identify stakeholders' information needs and explain why this is important 
  • Describe the purpose and features of frequently used information products 
  • Conduct a stakeholder mapping to identify information needs of key stakeholder groups

Audience

This module is suitable for anyone who is interested developing their knowledge and skills for information management in humanitarian contexts, including those who need to engage with coordination and humanitarian architecture on this topic.

Length

It should take you about 45 minutes to complete this self-paced course. 

Methodology

This course is composed of a single short self-paced animated module, including various examples and activities. 

Structure

Introduction

Lesson 1: Effective communication in a humanitarian response Lesson 2: Identifying and meeting stakeholder's information needs
Lesson 3: Information Products
Lesson 4: Application task

Summary

Suggested further learning

  • Presenting data visually 
  • Communicating through maps 
  • Creating effective dashboards 
  • Establishing and managing an online presence 
  • Communicating Information in Practice 
  • AAP and inclusive decision making