Cover image: © UNICEF/UN0855408

WASH Cluster. Water Sanitation Hygiene


High quality WASH responses are critical to saving lives, preventing harm and supporting a life with dignity. Delivering high-quality programmes that fulfil our commitment to be accountable to those affected by crisis requires a change in the way we collectively monitor and manage humanitarian responses.

The AQA Initiative aims to equip the WASH sector with the tools and approaches required to focus on what is important, to continuously adapt to changing circumstances, and ultimately remodel monitoring systems to start measuring what matters.

This course explores these tools, approaches and their contextualisation to enable the participants to support effective management of quality and accountability at the coordination level in humanitarian WASH responses and to deliver high quality WASH responses, by measuring what matters, whilst emphasizing the voices of those affected by crisis.  

    Topics covered include:

    • Accountability and Quality Assurance (AQA) background
    • Objectives, tools, approaches and scope of the AQA Initiative
    • Purpose, scope and structure of the Modular Analytical Framework (MAF)
    • Contextualization of the MAF’s essential modules

Learning objectives

To empower participants to contribute to the AQA Initiative through the understanding of AQA tools and approaches, the recommended Key Quality Indicators (KQIs) for the 3 essential AQA modules, and to be ready to contextualise these KQIs in collaboration with WASH Cluster Coordinators, to improve the quality and accountability of humanitarian WASH responses, and redesign monitoring systems to measure what matters.

Audience

The course is designed for WASH and MEAL leads from agencies in country WASH programs: humanitarian WASH workers coordinating WASH sector (WASH sector / Cluster Coordinators, Co-leads and Information Management Officers / IMOs) or implementing WASH programs as part of the humanitarian WASH response (national and international organizations), as they are facilitating or contributing to the AQA process.

It is also relevant for humanitarian workers monitoring WASH responses (assessment and MEAL specialists, and third-party monitors), as they are designing monitoring systems in alignment with the collective AQA framework.

Length

The course is designed for 4 hours.

Methodology

This course is split into 5 self-directed modules, each including a combination of text and interactive elements.

At the end of each module, there will be a graded quiz that consists of five multiple-choice questions. The minimum passing score required is 80%.

Structure

  • Module 1 : Background of the Accountability and Quality Assurance (AQA) Initiative.
    In the First Module, you will learn:
  1. What are the current issues and weaknesses in existing monitoring and evaluation approaches,
  2. How can this be changed

  • Module 2 : The AQA Initiative.
    In the Second Module, you will learn:
  1. What are the objectives, tools and approaches of the AQA Initiative,
  2. What are the four steps in the AQA process,
  3. What are the roles and responsibilities of humanitarian stakeholders.

  • Module 3 : Modular Analytical Framework (MAF).
    In the Third Module, you will learn:

  1. What is the purpose and scope of the Modular Analytical Framework,
  2. How does the MAF’s structure link with global humanitarian standards,
  3. What is included in the MAF’s 3 base modules.

  • Module 4 : Contextualisation of the 3 essential MAF’s modules.
    In the Fourth Module, you will learn:

  1. What are the standards, recommended Key Quality Indicators (KQIs), and associated monitoring approaches for each of the three essential modules,
  2. How can you contextualise the KQIs and benchmarks of the modules.

  • Module 5 : Reflecting and taking action
    In the Fifth Module, you will have the opportunity to reflect on the topics covered in the course and check your learning by taking a final quiz.

Contact details

Content issues and questions: john.allen@oxfam.org / gbonne@solidarites.org
Course and learner management: john.allen@oxfam.org / gbonne@solidarites.org