During this webinar, the social media team in NYHQ walks through how to prep for the worst situation, how to ride out the storm of busy moments and controversial content, and how to reap the rewards of active community management.

Agenda

  • Prep before posting
  • Moderation methods and tools
  • Reflection
  • Q&A

Audience

The webinar is recommended for UNICEF communications colleagues, who manage their offices' social media accounts. 

Length

The webinar is approximately 30 minutes

Methodology

This learning package is composed of a recorded webinar.

 Structure

This learning package is composed of presentations by the following subject matter experts:

  • Genevieve Bois – Social Media Community Manager and Digital Editor, UNICEF
  • Samuel Waterton – Digital Communication Specialist, UNICEF

 Contact details