Through this training you will:

  • learn about what the Global Shared Services Centre does 
  • learn about the UNICEF core values and how they relate to your work
  • learn about the GSSC standards for customer service and business communications  
  • find out about the policy and knowledge framework that will support and guide your work

Learning objectives

This training aims to 

  1. provide you with a basic understanding of the context you will work in
  2. point out the ethical and business aspects that your work will be based on
  3. introduce the policy and knowledge framework you will rely on while carrying out your work

Audience

New UNICEF GSSC staff members

Length

This learning activity takes approximately 5 hours to complete

Methodology

This self-paced training is delivered through e-learning modules and videos.

Structure


Contact details

gssctraining@unicef.org